Android eSIM setupdevice tutorials6 min read

How to Install an eSIM on Samsung Galaxy (S and Z Series, Step by Step)

From the S20 to the latest Z Fold, every recent Galaxy can hold a travel data plan alongside your normal SIM. Here is the two-minute QR install, the settings that matter, and what to do when activation stalls.

Quick answer

To install an eSIM on a Samsung Galaxy, open Settings → Connections → SIM manager → Add eSIM, then scan the QR code from your provider while connected to Wi-Fi. The profile downloads in about two minutes with no app required, your usual SIM and number keep working alongside it, and you then set the travel line as your mobile data line and switch data roaming on for that line only.

Samsung Galaxy S series and Z Fold smartphones side by side showing the SIM manager screen during eSIM installation
Samsung Galaxy S series and Z Fold smartphones side by side showing the SIM manager screen during eSIM installation

Samsung has shipped eSIM support on flagship handsets since the Galaxy S20, and on every S and Z model released since. That means the phone already in your pocket can carry your home SIM and a travel data plan at the same time — no shop queue at the airport, no fiddling with a plastic chip over a hotel sink. This guide covers how to install an eSIM on Samsung step by step, from scanning the QR code to the moment the data icon lights up in Bangkok or Lisbon.

Before you start: is your Galaxy eSIM ready?

Almost every Galaxy S and Z handset sold since 2020 supports eSIM, with two exceptions worth checking first. The first is regional: units bought in mainland China, Hong Kong and a handful of South Korean carrier batches ship with the eSIM chip disabled or absent. The second is carrier locking — a phone bought on a subsidised contract may refuse any profile that is not its own network. Thirty seconds settles it: open Settings, tap Connections, then SIM manager. If you see "Add eSIM" next to your physical SIM slot, you are ready. If that line is missing, our guide to eSIM compatibility lists the exact model codes that are affected.

Galaxy model eSIM support Notes
S20, S21, S22 series Yes One eSIM + one physical SIM active at once
S23, S24, S25 series Yes Can store multiple profiles, two lines active
Z Fold 2 to Z Fold 7 Yes Install from the cover screen or unfolded, both work
Z Flip 3 onwards Yes Same menu path as the S series
A-series (A54, A55 and up) Partial Depends on region; check SIM manager
Chinese / Hong Kong variants No eSIM hardware disabled by region

Install an eSIM on Samsung Galaxy: the QR code method

The whole process takes about two minutes on Wi-Fi, and you should do it at home rather than at the boarding gate. When you buy a travel eSIM for Samsung Galaxy you receive a QR code by email. That code carries the profile; scanning it downloads the profile onto the phone's embedded chip. There is no app to install and nothing to sign into. Here is the Samsung eSIM settings step by step sequence:

  1. Connect to Wi-Fi. The download needs an internet connection, and your home data is fine too.
  2. Open Settings → Connections → SIM manager.
  3. Tap Add eSIM, then Scan QR code from service provider.
  4. Point the camera at the QR code on another screen or a printout to activate the eSIM Samsung QR code flow.
  5. Confirm the download, then give the line a clear name such as "Japan trip" so you never confuse it with your home number.
  6. Leave the new line switched off until you land, unless your plan starts on first connection.

If you would rather rehearse all of this before spending anything, grab a free trial eSIM and run the install on your own Galaxy tonight — it takes less time than making a cup of tea.

Samsung Galaxy S24 eSIM setup and the S23/S25 generation

On One UI 6 and later the menu wording shifted slightly, which trips people up. The Samsung Galaxy S24 eSIM setup path is identical to older models, but the button now reads "Add eSIM" rather than "Add mobile plan", and after scanning you may be offered "Use dual SIM" as a follow-up prompt. Say yes. The S25 behaves the same way. If your carrier profile was transferred from an old phone during Smart Switch, both lines will already be listed and the new travel profile simply joins them.

Samsung Galaxy Z Fold and Z Flip

Folding phones use exactly the same menu, but the camera geometry catches people out. For a Samsung Galaxy Z Fold eSIM install, unfold the device first: the QR scanner uses the rear camera array, and holding a half-folded phone over a laptop screen usually produces a blurry read. Z Flip owners should open the phone fully rather than scanning from the cover display. If the code will not read at all, every provider offers manual entry — tap "Enter activation code manually" and type the SM-DP+ address and activation string from your confirmation email.

Set your lines up so the right SIM does the right job

Installing the profile is half the job; telling the phone which line to use is what actually saves you money. Your usual SIM and number keep working alongside the eSIM, so calls and texts from family still arrive normally. What you want to avoid is your home SIM quietly downloading photo backups at roaming rates. Go back into SIM manager and set the preferences below once — they persist for the whole trip.

Setting Set to Why
Mobile data Travel eSIM All browsing and maps use the cheap plan
Calls Home SIM Keeps your number reachable
Messages Home SIM Bank codes and 2FA still arrive
Data roaming (on eSIM) On Travel eSIMs are technically roaming profiles
Data roaming (on home SIM) Off Blocks accidental carrier charges

Install before you fly, activate when you land.

Two minutes at home beats an hour at the airport.

If the eSIM will not activate

Roughly nine out of ten failed installs come down to four causes, and all of them are fixable in under five minutes. Work down this list in order before contacting anyone:

  • No Wi-Fi during download. The profile cannot install over a dead connection — reconnect and rescan.
  • QR code already used. A profile can only be downloaded once. Delete the half-installed line, then request a fresh code.
  • Data roaming left off. Enable it on the travel line only; without it the eSIM shows bars but moves no data.
  • Wrong line set for mobile data. Check SIM manager again after landing, as some Galaxy models revert to the last used network.
  • No manual network selection. Set network mode to Automatic, or pick a partner operator by hand if the phone latches onto a weak one.

Once you are connected, you can watch your consumption in real time from your browser on the data tracking page — no app, no widget, no battery drain. Our broader installation guide covers the same steps for other handsets if you travel with a second device.

Do you actually need a travel eSIM?

Sometimes the honest answer is no, and we would rather say so. If you live in the EU and are travelling within the EU, your domestic bundle almost certainly roams at no extra cost under the roam-like-at-home rules — buying anything extra is money wasted. The same goes for short hops of a day or two where hotel Wi-Fi covers everything you need. Where a travel plan earns its keep is long-haul: a fortnight in Japan on carrier roaming can cost more than the flight's seat selection, while a local data plan runs a few pounds. If you are still weighing destinations, browse the most popular destinations and compare before you commit. And if you are unsure whether a spare handset can take a profile at all, the list of phones that support eSIM answers it in one scroll.

Where to go next

Three short reads cover everything else a Galaxy owner tends to ask. Start with the general eSIM installation walkthrough, then browse our destination guides for country-specific coverage notes, or the tips and guides listing for troubleshooting. Practical questions about billing, validity and top-ups live on the FAQ page, and anything else reaches a human at contact@wellroam.com.

Ready to try it on your own handset? Install a free trial eSIM on your Galaxy in two minutes, check the signal and the speed for yourself, and only then decide which plan to take away with you.

Frequently asked questions

Which Samsung Galaxy phones support eSIM?

All Galaxy S models from the S20 onwards, all Z Fold and Z Flip models, and several recent A-series handsets such as the A54 and A55. Units sold in mainland China and Hong Kong have eSIM disabled, and some carrier-subsidised phones are locked to their own network.

Where is the eSIM menu on a Samsung Galaxy?

Settings, then Connections, then SIM manager. On One UI 6 and later the button reads Add eSIM; on older versions it may say Add mobile plan. If neither option appears, your model or region does not support eSIM.

Can I keep my normal SIM working at the same time?

Yes. The travel eSIM sits alongside your physical SIM, so your usual number keeps receiving calls and text messages including bank verification codes, while mobile data runs on the travel plan.

Do I need to install the eSIM before I travel?

Installing before departure is strongly recommended because the download needs an internet connection. Install at home on Wi-Fi, leave the line switched off, and enable it when you land.

What do I do if the QR code will not scan?

Unfold the phone fully, increase screen brightness on the device displaying the code, and hold the camera about 20 centimetres away. If it still fails, choose Enter activation code manually and type the SM-DP+ address and activation code from your confirmation email.

Why does my eSIM show signal but no internet?

In almost every case data roaming is switched off on the travel line, or the phone is still set to use your home SIM for mobile data. Check both in SIM manager, then toggle flight mode on and off to force a fresh network registration.

Key takeaways

The key points

  • Every Galaxy S and Z model since the S20 supports eSIM, except mainland China and Hong Kong variants and some carrier-locked units.
  • The install path never changes: Settings → Connections → SIM manager → Add eSIM → scan QR code, done on Wi-Fi in roughly two minutes.
  • Unfold a Z Fold or Z Flip before scanning, since the rear cameras need a flat, steady angle to read the code.
  • Set mobile data to the travel line and calls/texts to your home SIM, with roaming on for the eSIM and off for your home SIM.
  • EU residents travelling within the EU usually need nothing extra — a travel eSIM pays off mainly on long-haul trips.
Sources and method
  1. Samsung — What is eSIM and how do I use it
  2. GSMA — eSIM specifications and device support
  3. Android Help — Set up and manage an eSIM
  4. Aggregated data from WellRoam support tickets
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WellRoam provides travel eSIMs in more than 150 countries. Our guides are based on field measurements and on feedback from over 100,000 travellers.

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This article is part of our full guide Coverage, compatibility, data budget and good deals.
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